Cheval Phoenix House, LondonCheval Phoenix House in London, United Kingdom has a corrected score of 3.9 ± 0.3 (fair evidence, 3 of 4 platforms), ranked 76 of 785 hotels we score in London. Its platform ratings, normalised to 0-5, average 4.2 before correction: Booking.com 4.0, Tripadvisor 5.0, Google 3.5. Rooms from about $1,051 a night (cached, not a live quote).Cheval Phoenix House is a five-star aparthotel on a quiet street in Chelsea, London, close to Sloane Square and Harrods. It offers open-plan studios plus one and two-bedroom serviced apartments, each with a fully equipped kitchen, air conditioning, Wi-Fi and room service. A 24-hour concierge, swimming pool and pet-friendly policy (for a fee) round out the offering, and the building has recently been renovated with contemporary decor. It suits business travellers and families who want apartment space with hotel services, though nightly rates start above $1,000. One guest reported the air conditioning failing overnight, worth keeping in mind during summer stays.What stands out

Quiet Chelsea location near Sloane Square

Spacious, very clean apartments

Fully equipped modern kitchens

Friendly, helpful staff

Watch out for

Air conditioning reportedly failed overnight

Nightly rates start above $1,000

Better-scored in London

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Milestone Hotel, London: 4.3 ± 0.2 (solid evidence, 3 of 4 platforms), from $1,316 a night. The Milestone Hotel is a five-star boutique property set within a restored 1882 Victorian mansion in Kensington.

Pan Pacific London, London: 4.3 ± 0.2 (solid evidence, 3 of 4 platforms), from $615 a night. Pan Pacific London is a 43-storey luxury hotel on Bishopsgate in the City of London, close to Liverpool Street Station.