Cititel Express Penang, PenangCititel Express Penang in Penang, Malaysia has a corrected score of 2.5 ± 0.2 (solid evidence, 4 of 4 platforms), ranked 38 of 39 hotels we score in Penang. Its platform ratings, normalised to 0-5, average 2.3 before correction: Booking.com 2.0, Tripadvisor 2.3, Google 2.3, Agoda 2.7.Cititel Express Penang is a three-star hotel situated in George Town, within the UNESCO World Heritage Site. It serves business travellers and tourists who want to be near local shopping and the Penang Ferry Terminal. The property features an on-site Japanese restaurant, laundry services, and free Wi-Fi. Rooms offer views of the city and are kept in a clean condition. Guests can access secure parking on the premises and a 24-hour front desk for assistance. While the hotel offers practical amenities and efficient service, some guests have reported maintenance issues with toilet leaks in certain rooms.What stands out

Central George Town location

On-site Japanese restaurant

Free secure parking

Helpful staff

Watch out for

Occasional toilet leaks

Better-scored in Penang

Bertam Wellness Spa And Villas, Penang: 4.5 ± 0.2 (fair evidence, 2 of 4 platforms), from $320 a night. Bertam Wellness Spa And Villas is a five-star resort situated within the Bertam Resort and Water Park in Kepala Batas.

Soori Penang, Penang: 4.3 ± 0.2 (fair evidence, 2 of 4 platforms), from $952 a night. Soori Penang is a boutique hotel located in George Town's UNESCO World Heritage area, situated next to the Khoo Kongsi temple.

The Millen Penang, Autograph Collection, Penang: 4.1 ± 0.4 (thin evidence, 1 of 4 platforms), from $186 a night. The Millen Penang, Autograph Collection is a 38-storey hotel situated on Millionaire’s Row in George Town.