Des Balances, LucerneDes Balances in Lucerne, Switzerland has a corrected score of 3.8 ± 0.4 (thin evidence, 1 of 4 platforms), ranked 4 of 47 hotels we score in Lucerne. Its platform ratings, normalised to 0-5, average 4.0 before correction: Google 4.0.Hotel des Balances is a four-star hotel set in a former Guild Hall on the banks of the Reuss river in Lucerne's Old Town, close to where the river meets Lake Lucerne. Its position makes it a practical base for sightseeing and shopping, with the old town's streets on the doorstep. Rooms are spacious, well decorated and kept clean, and several have balconies. The hotel has its own restaurant, meeting rooms, parking and a casino, and welcomes pets. It was recognised for customer service by the Schweizerische Hotelfachschule Luzern in 2025. Guests who want a pool or spa will need to look elsewhere, as none is listed.What stands out

Spotlessly clean rooms

Friendly, attentive staff

Excellent restaurant food

Central Old Town riverside location

Watch out for

No pool or spa facilities

Casino on site may not suit everyone

Better-scored in Lucerne

Burgenstock Hotel, Lucerne: 4.0 ± 0.4 (thin evidence, 1 of 4 platforms). The Bürgenstock Hotel is a five-star property within the Bürgenstock Resort, sitting roughly 500 metres above Lake Lucerne near Obbürgen in the canton of Nidwalden.

Seehotel Hermitag, Lucerne: 3.9 ± 0.2 (fair evidence, 2 of 4 platforms), from $596 a night. Seehotel Hermitage is a small luxury hotel on the shores of Lake Lucerne, about 4 km from the city centre, with lake and Mount Pilatus views.

Waldhotel Buergenstock, Lucerne: 3.8 ± 0.3 (fair evidence, 2 of 4 platforms). The Waldhotel Bürgenstock is a five-star hotel standing around 500 metres above Lake Lucerne on the Bürgenberg mountain, within the wider Bürgenstock Resort.