Hilton Garden Inn Hangzhou West Lake, HangzhouHilton Garden Inn Hangzhou West Lake in Hangzhou, China has a corrected score of 3.3 ± 0.6 (thin evidence, no platform scores), ranked 94 of 157 hotels we score in Hangzhou. Its platform ratings, normalised to 0-5, average 4.6 before correction. Rooms from about $91 a night (cached, not a live quote).Located on Middle Zhonghe Road in downtown Hangzhou, this 4-star hotel sits near the Hubin Business District and the West Lake Scenic Attraction Area. The property provides air-conditioned rooms equipped with flat-screen cable TVs, high-quality bath products, and self-service laundry facilities. Guests can access an onsite restaurant, a fitness centre, and a business centre. The hotel is suitable for business travellers and families due to its modern interiors and kid-friendly atmosphere. While the rooms are noted for being clean and comfortable, some guests have indicated that English language skills among the staff could be improved. Secure parking and room service are also available on the premises.What stands out

Close to West Lake

Onsite dining and gym

Self-service laundry facilities

Modern and clean rooms

Watch out for

Limited English speaking staff

Better-scored in Hangzhou

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The Silk Lakehouse, Hangzhou: 4.3 ± 0.4 (thin evidence, 1 of 4 platforms), from $628 a night. The Silk Lakehouse is a Shangri-La Signatures property situated on the banks of West Lake in Hangzhou.

Crowne Plaza Linping, Hangzhou: 4.3 ± 0.2 (fair evidence, 3 of 4 platforms), from $77 a night. Crowne Plaza Linping is a smoke-free hotel located on Heyu Road in the Linping District.