Jen Penang Georgetown by Shangri-La, PenangJen Penang Georgetown by Shangri-La in Penang, Malaysia has a corrected score of 3.3 ± 0.1 (solid evidence, 4 of 4 platforms), ranked 22 of 39 hotels we score in Penang. Its platform ratings, normalised to 0-5, average 3.2 before correction: Booking.com 3.2, Tripadvisor 3.2, Google 3.3, Agoda 3.2. Rooms from about $89 a night (cached, not a live quote).Jen Penang Georgetown by Shangri-La is a 4-star hotel situated in the UNESCO World Heritage area of George Town. Located near the KOMTAR building and 1st Avenue Mall, it provides easy access to local shopping and cultural sites. The property contains 443 rooms updated during a 2017 renovation. Facilities include an outdoor swimming pool, a fitness centre, a sauna, and Café Jen, which serves local and international dishes. The hotel serves families and business travellers through its meeting spaces and shuttle services. While the rooms are modern, some guests have reported that soundproofing is limited.What stands out

Central George Town location

Renovated modern rooms

On-site swimming pool

Free Wi-Fi

Watch out for

Breakfast requires a surcharge

Limited soundproofing

Better-scored in Penang

Bertam Wellness Spa And Villas, Penang: 4.5 ± 0.2 (fair evidence, 2 of 4 platforms), from $320 a night. Bertam Wellness Spa And Villas is a five-star resort situated within the Bertam Resort and Water Park in Kepala Batas.

Soori Penang, Penang: 4.3 ± 0.2 (fair evidence, 2 of 4 platforms), from $952 a night. Soori Penang is a boutique hotel located in George Town's UNESCO World Heritage area, situated next to the Khoo Kongsi temple.

The Millen Penang, Autograph Collection, Penang: 4.1 ± 0.4 (thin evidence, 1 of 4 platforms), from $186 a night. The Millen Penang, Autograph Collection is a 38-storey hotel situated on Millionaire’s Row in George Town.