Mandarin Oriental Luzern, LucerneMandarin Oriental Luzern in Lucerne, Switzerland has a corrected score of 3.3 ± 0.6 (thin evidence, no platform scores), ranked 26 of 47 hotels we score in Lucerne. Its platform ratings, normalised to 0-5, average 4.4 before correction.The Mandarin Oriental Luzern is a five-star hotel set in a restored Belle Époque palace on the north shore of Lake Lucerne, on Nationalquai within walking distance of the old town. Rooms and suites are luxurious, and the hotel offers fine dining, a private spa, a swimming pool, meeting and wedding facilities, and an art collection, with views over the lake towards the Swiss Alps. It suits travellers wanting a grand, full-service stay, including families, as children are welcome, and it is pet friendly. It sits roughly an hour by road from Zurich Airport, so it is not a convenient base for a Zurich city trip.What stands out

Lakeside Belle Époque palace near the old town

Private spa, pool and fine dining

Views of Lake Lucerne and the Alps

Family and pet friendly

Watch out for

About an hour from Zurich Airport

Some reports of inconsistent service and dining

Better-scored in Lucerne

Burgenstock Hotel, Lucerne: 4.0 ± 0.4 (thin evidence, 1 of 4 platforms). The Bürgenstock Hotel is a five-star property within the Bürgenstock Resort, sitting roughly 500 metres above Lake Lucerne near Obbürgen in the canton of Nidwalden.

Seehotel Hermitag, Lucerne: 3.9 ± 0.2 (fair evidence, 2 of 4 platforms), from $596 a night. Seehotel Hermitage is a small luxury hotel on the shores of Lake Lucerne, about 4 km from the city centre, with lake and Mount Pilatus views.

Waldhotel Buergenstock, Lucerne: 3.8 ± 0.3 (fair evidence, 2 of 4 platforms). The Waldhotel Bürgenstock is a five-star hotel standing around 500 metres above Lake Lucerne on the Bürgenberg mountain, within the wider Bürgenstock Resort.