Pan Pacific Hanoi, HanoiPan Pacific Hanoi in Hanoi, Vietnam has a corrected score of 3.6 ± 0.2 (solid evidence, 4 of 4 platforms), ranked 25 of 37 hotels we score in Hanoi. Its platform ratings, normalised to 0-5, average 3.7 before correction: Booking.com 3.5, Tripadvisor 4.1, Google 3.8, Agoda 3.3. Rooms from about $148 a night (cached, not a live quote).Pan Pacific Hanoi is a five-star hotel situated in the Ba Dinh District, positioned near the Old Quarter. The property contains 273 rooms and suites with views overlooking West Lake, Truc Bach Lake, and the Red River. It serves business travellers and holidaymakers through facilities such as a business centre, an indoor pool, a gym, and two restaurants. Guests can access massage services and a rooftop terrace. While the hotel offers a quiet atmosphere and professional service, some guest feedback indicates that the room decor is dated and requires renovation. The hotel provides air conditioning, room service, and complimentary Wi-Fi throughout the building.What stands out

Views of West Lake and Red River

On-site fitness centre and pool

Close to the Old Quarter

Professional staff

Watch out for

Dated room decor

Lack of USB charging ports

Better-scored in Hanoi

Capella Hanoi, Hanoi: 4.4 ± 0.2 (solid evidence, 4 of 4 platforms), from $424 a night. Capella Hanoi is a 47-room boutique hotel located in the centre of Hanoi, near the Opera House and Hoan Kiem Lake.

Fraser Residence Hanoi, Hanoi: 4.3 ± 0.2 (fair evidence, 3 of 4 platforms), from $128 a night. Fraser Residence Hanoi provides serviced apartments in the Bac Tu Liem district, situated near Westlake and the Vietnam Museum of Ethnology.

Sofitel Legend Metropole Hanoi, Hanoi: 4.2 ± 0.2 (fair evidence, 3 of 4 platforms), from $341 a night. Opened in 1901, the Sofitel Legend Metropole Hanoi is a colonial-style hotel situated in the French Quarter.