Shangri La Surabaya, SurabayaShangri La Surabaya in Surabaya, Indonesia has a corrected score of 3.6 ± 0.2 (fair evidence, 2 of 4 platforms), ranked 16 of 30 hotels we score in Surabaya. Its platform ratings, normalised to 0-5, average 3.9 before correction: Booking.com 4.0, Agoda 3.8. Rooms from about $100 a night (cached, not a live quote).Shangri-La Surabaya is a 16-storey, five-star hotel situated within the business district of Surabaya. It contains 380 rooms and serves business travellers and families through facilities like a kids' club and event spaces. Guests can access five restaurants and bars, including Cantonese dining, alongside an outdoor swimming pool and a full-service spa with a sauna. The property is positioned near Tunjungan Plaza, Ciputra World, and Pakuwon Mall. While the hotel offers extensive amenities such as a health club and free area shuttle, the building shows signs of age. On-site facilities include a gym, massage services, and secure valet parking.What stands out

Five on-site restaurants and bars

Full-service spa and sauna

Proximity to major shopping centres

Free area shuttle service

Watch out for

Property shows its age

Better-scored in Surabaya

The Westin Surabaya, Surabaya: 4.1 ± 0.2 (fair evidence, 2 of 4 platforms), from $183 a night. The Westin Surabaya is a five-star hotel situated in the Dukuh Pakis area of Surabaya, close to Pakuwon Mall.

Grand Swiss-Belhotel Darmo, Surabaya: 4.0 ± 0.2 (fair evidence, 3 of 4 platforms). Grand Swiss-Belhotel Darmo is a five-star hotel situated on Jalan Bintoro in the central business district of Surabaya.

Four Points Surabaya, Surabaya: 4.0 ± 0.2 (solid evidence, 3 of 4 platforms), from $88 a night. Four Points Surabaya is a four-star hotel situated in the city centre.